# Keep your account safe

> Never share your code, and watch out for fake calls.

Source: https://support.laayo.com.np/a/keep-your-account-safe  
Topic: Account & security > Privacy and safety  
Updated: 2026-10-09

- **Never share your verification code**, not even with someone who says they are from Laayo.
- Laayo will never ask for your bank PIN, card number or mobile banking password.
- Only pay QR codes shown inside the Laayo app.
- Check the phones signed in to your account in **Menu > Manage devices** and sign out any you don't know.

Think someone else got into your account, or lost your phone? Email [support@laayo.com.np](mailto:support@laayo.com.np) right away.