Help Center

Delete your account

  1. Go to Menu›Settings›Account Settings›Delete Account.
  2. Choose a reason.
  3. Enter the code we send to your phone or email.
  4. Tap Submit Delete Request.

Our team reviews the request within 7 days. You can't request deletion while an order is in progress.

Deleting your account removes your order history, saved addresses and any Laayo Money balance. Some records are kept where the law requires it, such as invoices.

No access to the app? Email support@laayo.com.np from the email on your account.

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