Laayo Help Center
Hi. How can we help?
Browse by topic
Getting started
New to Laayo? Download the app, sign in and place your first order.
6 articles
Orders & delivery
Track, schedule, change or cancel an order, and talk to your rider.
9 articles
Payments & refunds
Cash on Delivery, Fonepay QR, Laayo Money, tips and refunds.
7 articles
Problems with an order
Missing or wrong items, food quality and rider concerns.
4 articles
Account & security
Sign-in codes, profile changes, devices and deleting your account.
5 articles
Laayo Plus & offers
Free deliveries with Plus, coupons, gift cards and Refer & Earn.
6 articles
For restaurants & stores
Partner with Laayo and reach more customers in your town.
2 articles
For riders
Deliver with Laayo: sign up, set up your phone and get paid.
2 articles
Policies & trust
Refunds, privacy, terms and checking Laayo documents.
4 articles
Need help with a specific order?
Our team can see your order and fix things. Open the Laayo app and go to Menu›Help & Support.
