Report a problem with an order

1. Go to Menu›Help & Support›Report a problem with an order.
2. Choose the order and what went wrong.
3. Add photos of the food, packaging or bill. Photos help us resolve it much faster.
4. Submit. You can follow it under Your reports.

Please report within 7 days of delivery. For food problems, report as soon as you can, ideally the same day.

Prefer to talk? Use Chat with us in Help & Support.