Problems with an order
Missing or wrong items, food quality and rider concerns.
Report a problem
- Report a problem with an order Tell us within 7 days and add photos so we can sort it out fast.
- An item is missing or wrong Got the wrong dish or something is missing? Here's what to do.
- Food quality or hygiene problem Cold, stale, spilled or unsafe food.
- A concern about a rider Rude behaviour, safety worries or a rider asking for extra money.